Privacy Policy
Last updated: November 2025
1. Introduction
Pioneer Yoga Studio ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
When you contact us or register for classes, we may collect:
- Name and contact details (email address, phone number)
- Information you provide in enquiry forms
- Class attendance records
- Payment information (processed securely through third-party payment providers)
2.2 Website Usage Information
We collect information about how you use our website through cookies and similar technologies. See our Cookie Policy for details.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and requests
- Process class bookings and manage attendance
- Send you information about class schedules or changes
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide information through forms or agree to receive communications
- Contract: When processing is necessary to provide services you've requested
- Legitimate interests: To operate our business and improve our services
- Legal obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist with website hosting, payment processing, or communications
- Legal authorities when required by law
All third-party service providers are contractually obligated to keep your information secure and confidential.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Class attendance and booking records are typically retained for accounting and legal purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Cookies and Tracking
Our website uses cookies to enhance user experience and analyse website usage. For detailed information, please review our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
11. Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect information from individuals under 18 years of age.
12. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
Pioneer Yoga Studio
12 Baker Street, Marylebone
London W1U 3BW, United Kingdom
Email: [email protected]
Phone: +44 20 3984 12 76
14. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.
Information Commissioner's Office
Website: https://ico.org.uk